Warranty | Macchina Mods

Macchina Mods PC Warranty Policy

Coverage Details

Macchina Mods offers a comprehensive warranty for all custom-built PCs. This warranty covers defects in materials and workmanship under normal use during the warranty period.

Warranty Period

• Custom-built PCs: 6 months from the date of purchase

• Individual components: Covered according to the manufacturer’s warranty

(Note: Warranty periods for individual components vary by manufacturer. Please refer to the component documentation provided.)

What is Covered

• Hardware failures due to manufacturing defects

• Installation or assembly-related issues

• Defective parts and components installed by [Your Business Name]

What is Not Covered

• Damage caused by misuse, abuse, or improper handling

• Physical damage, spills, and environmental damage (e.g., fire, water, power surges)

• Unauthorized modifications or repairs by third parties

• Software-related issues, including viruses and operating system corruption

• Overclocking beyond manufacturer specifications without prior approval

• Loss of data (Customers are responsible for data backups)

Claim Process

1. Contact Support: Reach out to our support team at macchinamods@gmail.com with a description of the issue and your purchase receipt.

2. Initial Troubleshooting: Our team will assist in basic troubleshooting.

3. Return Authorization: If further inspection is required, you will be issued a Return Merchandise Authorization (RMA) number.

4. Shipping: Ship the product to us with the RMA number clearly marked on the package. Customers are responsible for shipping costs to our service center. Return shipping is covered by [Your Business Name].

5. Repair or Replacement: Depending on the issue, we will repair or replace defective parts at no cost during the warranty period.

Exclusions

This warranty is non-transferable and applies only to the original purchaser. Any components not supplied or installed by [Your Business Name] are excluded from this warranty.

Out-of-Warranty Repairs

For repairs outside the warranty period, we offer affordable diagnostic and repair services ONLY for products that we sell. Please contact us for pricing and details.

Limitation of Liability

Macchina Mods is not liable for any incidental or consequential damages, including but not limited to lost data or lost profits.

If you have questions about this warranty or need assistance, please contact us at:

• Email: macchinamods@gmail.com

• Website: macchinamods.com

• Address: Malvern, PA